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Our Staff

Alex Ruggero

Alex Ruggero

Retail Manager for Balwyn, Heathmont and Cruise Offers

Alex is the Retail Manager for Balwyn, Heathmont and Cruise Offers, and has worked in the travel industry for 17 years. He has travelled to more than 30 countries in the past 10 years & values all kinds of travel experiences. Highlights of his travelling life have been the Terracotta Warriors in Xian China, the Lake Palace Hotel in Udaipur India, horse riding at a dude ranch in Texas and drinking at the Oldest Pub in Temple Bar Dublin to name a few. Alex uses his passion & excitement for travel to create customised, memorable holidays, family journeys & work trips, selecting unique hotels & recommending day tours and experiences. No matter your purpose for the trip, Alex will help make your next trip a joyful one.

Laura Noccioli

Laura Noccioli

Team Leader Balwyn

Laura has been a travel consultant for 5 years and has travelled to 40 countries over the last 10 years. She has also managed tours around the Mediterranean and the Baltic, and has great experience with cruising and rail journeys around the world. Ballooning over Cappadocia in Turkey, Glacier hikes in New Zealand, dancing in the streets of Rio De Janeiro, sail boating through the Canary Islands and eating her way through Italy are just some of her highlights!

Michelle Maher


Senior Travel Consultant

Michelle has worked at Travelrite International for 14 years & has travelled through 49 countries & all around Australia. She has enjoyed numerous cruises on the Cunard ships along with many other cruise lines including Royal Caribbean & Celebrity Cruises. Travelling highlights include visiting the Pyramids in Egypt, cruising the River Nile, extensive touring through Europe, UK, Asia & the USA, Hot Air Ballooning over the Loire Valley, the Game Reserves of South Africa, riding a camel along Cable Beach, winter in the Canadian Rockies, Dog sledding in Canada & exploring the ancient ruins of Angkor Wat. Michelle has travelled to Spain, Portugal, Scotland, England, Canada & the USA this year alone, & has managed many of Travelrite’s Escorted Cruises & Quilting Tours to the USA with Michelle Marvig. She loves planning extensive touring worldwide and is happy to assist with any destination.

Rosie Giles


Travel Consultant

Rosie’s passion for travel started in her late teens, she was privileged enough to experience a school exchange program in Denmark. Flying to the other side of the world kick started a brand new chapter of her life at the age of 17. Enjoying day to day life, travelling and going to school over there was one of the best experiences of her life! Since Rosie’s return she has travelled to over 20 countries, booking with Rebecca at the Heathmont office. With great advise and friendship she developed whilst planning her travel, Rosie knew this was the career for her. Starting with work experience during her studies, Rosie was able to develop her knowledge and skills turning her theoretical learnings into practice. Rosie has been lucky enough to have experienced all forms of travel with planes, trains, buses and cruises and would love to help you create you dream holiday!

Shannon Benson

Shannon Benson

Cruise Offers Team Leader

Shannon has worked in the industry for 12 years and has visited some amazing places. One of her all-time favourite memories is being a guest in a family run Ryokan, a beautiful insight to the way of life in rural Japan. Being able to observe and learn from other cultures is what ignites Shannon’s passion for travel, and she firmly believes that there is no better way than a cruise to experience a variety of cultures in one journey without the hassle of hauling your suitcase around!

Mark Irwin

Mark Irwin

Travel Consultant

Mark is a new addition to the Travelrite family who has worked in the travel industry for 7 years bringing with him a wealth of travel industry knowledge. He has travelled to over 25 Countries and lived in the USA, UK and Malaysia. His highlights are reaching base camp on Mt Everest, working on cruise ships in the Caribbean, and backpacking through Africa’s east coast. An adventurer at heart he has realised that cruising is the best ways to relax and see the world in comfort and with little fuss.

Annabelle Hill

Annabelle Hill

Team Leader – Heathmont

Annabelle has worked at Travelrite International for 14 years and travelled to many countries – her favourite being the Scandinavian region. She has enjoyed managing our escorted tours traveling aboard the Queen Mary 2 on a Transatlantic crossing, exploring the Baltic States & Russia on Celebrity Constellation, and cruising up the Mekong on Pandaw just to name few. Annabelle is our most experienced Groups consultant and has recently taken the leap to return to retail travel as our Team Leader at our Heathmont office. Annabelle looks forward to finding you that quirky hotel or that off the beaten track adventure to tick off your bucket list.

Brooke Reid


International Travel Consultant

Brooke has been in the travel industry for 8 years and has travelled to 22 countries, most recently to Hawaii. Brooke also spent a few years living in UK on the West Coast of England. She has had many amazing experiences with her personal travel and looks forward to exploring the world further to discover all the amazing destinations awaiting her. Brooke has genuine love of travel and meeting new people, and enjoys helping her clients fulfil their holiday dreams.



Senior Consultant (job share)

Kylie & Michelle job-share at Heathmont. Michelle has been with Travelrite for 13 years, whilst Kylie has been with Travelrite for nearly 25 years. Between them Michelle & Kylie have travelled to Kuala Lumpur, Phuket, Legian, Nusa Dua, Dubai & New Zealand in the past year alone, and both are seasoned, passionate travellers with decades of travel on every continent. Both ladies are big fans of cruising & have years of personal & professional experience to help you find the perfect cruise. One of Kylie’s travelling highlights was escorting a Travelrite garden tour with Jane Edmanson to England, whilst escorting the John Howie Music Cruise to New Zealand was a great highlight of Michelle's work travels.


Neville Walliss
Managing Director

Sandra Walliss
Managing Director

Nigel Walliss

Simon Walliss

Shawn Walliss

Alex Ruggero
Retail Manager Balwyn, Heathmont and Cruise Offers


Matt Mufic

Groups Planning

Ashlea Lewis
Planning Co-ordinator

Amanda Holliday
Planning Co-ordinator

Amanda Sloan
Planning Co-ordinator/Tour Manager

Gordon Richards
Hotel Procurement Officer

Groups Department

Sharee Mitchell
Groups Consultant

Lesley Woodhead
Groups Consultant

Alana Tanos
Group Consultant

Samantha Gilding
Group Consultant

Lauren Oakley
Group Co-ordinator